Privacy Policy on the Protection of Personal Information
Terms of Use and Privacy
Data protection is a major issue in our society, and our company is committed to complying with the framework of this policy. Accordingly, this policy has been developed to inform you about the data we collect through our websites and how it is processed.
Séfor Inc. enforces strict security and privacy measures to protect personal information. Rest assured that no such information will be collected without your consent. This privacy policy outlines how Séfor Inc. collects, uses, discloses, retains, and destroys your personal information.
We may provide you with additional information about the processing of your personal information at the time of its collection. In some cases, we may also seek your specific consent regarding the collection, use, disclosure, and retention of your personal information.
This policy applies to personal information we collect regardless of the method—whether in person, by phone, or via our website.
By accepting this Policy or providing us with personal information after having had the opportunity to review the Policy or any supplemental notice, you consent to the processing of your personal information in accordance with this Policy and any supplemental notice.
1. About us
Here is our complete identification information:
Service de filtres Sefor Inc.
8134, Boulevard Lévesque Est
Laval, QC H7A 1V2
Phone: 514-326-6000
Email: info@sefor-inc.com
Feel free to contact our Privacy Officer (see section 12) by mail or email for any questions or comments you may have about this Policy, how we handle your personal information, or to exercise your rights regarding your personal information.
The Privacy Officer ensures compliance with privacy laws, assesses harm in the event of an incident, receives and handles access to information requests, and participates in developing company policies and practices related to personal information governance.
We train and raise awareness among our staff through the following activities:
– Signing a confidentiality agreement upon hiring;
– Conducting training activities on obligations related to personal information and the risks of data incidents;
– Periodically sending out informational bulletins with updates and reminders in these areas.
2. How We Process Your Personal Information
If you contact us using the contact form integrated into our website, your contact details will be stored so that we can respond to your request and provide feedback.
– In person
– By phone
– Via an online form on our website
– First and last name
– Email address
– Mailing address
– Mobile, home, and work phone numbers
– To identify you
– To complete an order
– To provide you with a receipt
– To respond to your information requests
3. What Technology Products We Use
Software name | Provider name | Purpose | Update Schedule |
---|---|---|---|
ACCEO Solution PME | Acomba | Order processing & payroll | As per provider |
Acrobat Standard | Adobe | PDF document management | As per provider |
Office 365 Suite | Microsoft Exchange | Email communications | As per provider |
Indeed Emploi | Recruit Holdings Co., Ltd | Job posting | As per provider |
4. YouTube
If you watch a video on our website, we may use the YouTube platform to do so. This establishes a direct connection between your browser and YouTube’s services, transmitting and storing data. If you’re logged into your YouTube account, YouTube may associate your visit with your account.
YouTube is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
For more information, see their privacy policy: https://www.youtube.com/intl/en_ca/howyoutubeworks/our-commitments/protecting-user-data/
5. Google Maps
We use Google Maps to help users locate our offices, display interactive maps, and provide directions.
Google Maps is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
Google Maps Terms of Service:
https://www.google.com/intl/en_ca/help/terms_maps/
6. Secure Retention Measures and Inherent Risks
We follow industry security standards to protect the information we collect and receive.
Examples of physical safeguards:
– Locking rooms containing personal information
– Surveillance systems for sensitive areas
Examples of organizational safeguards:
– Employee training on best practices
– A privacy policy
– Confidentiality agreements for employees
Examples of technological safeguards :
– Incident response console
– Authentication required to access personal information
– Secure, redundant data storage
Despite these measures, we cannot guarantee the absolute security of your data. Contact us (see Section 12) if you suspect a breach.
7. Use of Cookies
We do not directly use cookies; however, our technology providers or partners may use cookies for statistical or user-experience purposes by collecting browsing preference data via temporary files stored on your device.
8. Third-Party Sites
Our website may contain links to other websites. This policy does not apply to those third-party websites. Please review their privacy policies before submitting any personal data.
9. Fully Automated Decision-Making
We do not make any service decisions based solely on automated processing of your personal information.
10.Identification, Profiling, or Geolocation Technologies
We do not directly use technologies for identification, profiling, or geolocation.
11. How We Update This Privacy Policy
This policy may be updated occasionally to reflect changes in our business or legal requirements.
If you submit data via an online form, it is transmitted securely. Please note that standard email communication is not necessarily secure.
Our IT support firm: Higgins-Smith TI, 304-240 Rue du Sanctuaire, Sainte-Julie (Québec) J3E 0B2
12. Complaint Handling Procedure
Séfor Inc. commits to the protection and confidentiality of personal data throughout its lifecycle.
Complaints must be in writing and sent to:
info@sefor-inc.com or
Service de filtres Sefor Inc.
8134, Boulevard Lévesque Est
Laval, QC H7A 1V2
Complaints are confidential. The access officer will acknowledge receipt within ten (10) business days.
13. Your Rights Regarding Personal Information
You have the following rights regarding your personal data:
– Access: Know what data we hold about you and access it.
– Correction: Request corrections to inaccurate or incomplete data.
– Withdraw Consent: Revoke your consent for use or disclosure.
– Erasure: Request deletion of your data.
For concerns, contact:
Maria Coliban, Privacy Officer
info@sefor-inc.com
By using this website, you acknowledge that you have read, understood, and accepted the terms and limitations outlined above.